( Note: You may need an administrative username/password) Select Remote Settings on the left side of the screen.Right click on This PC and select Properties.In Windows 10, click the Windows button.Note: Your office computer must be set to allow connections. Preparing Your Office Computer for a Remote Desktop Connection These instructions are intended to assist you in using Remote Desktop within the UW network environment. If UltraViewer cannot get a network connection for one or two minutes, your computer will go back to sleep mode UltraViewer.With Remote Desktop, you can connect to your work computer from home and access all of your programs, files, and network resources as though you were actually sitting in front of your computer at work. After the computer turns on, UltraViewer will need an internet connection to check for wake up signals. Because this remote feature requires your computer with a stable internet connection to work. Make sure your network connection is working properly.Why was the computer turned on and then automatically turned off although I set up the remote desktop software Ultraviewer? Try enabling and disabling Hybrid Sleep after configuring this feature.ĥ.Some computers need to restart to take effect, please restart the computer after you set up this feature.Why does my computer automatically turn on? In addition, make sure you don't install any other software that has an automatic turn-on timer feature.Ĥ. If you must use Hibernate, you can set up the computer to automatically hibernate if it is not used for a period of time (e.g. You can try using Sleep mode instead of Hibernate mode. If you suspect a mouse problem, you can also unplug the computer and try again to see if the problem is still there. Make sure you leave the mouse on a flat surface, the laser mouse on a rough surface can make the mouse automatically move in a small distance and accidentally bring the computer out of the idle state.Make sure you do not control the mouse and keyboard after the computer is turned on.Why does my computer turn on and do not automatically turn off even though I don't use the remote desktop software? The computer will be timed to start for a period of time to check for a turn on signal and immediately return to sleep mode when it does not receive a wake up signal.ģ. Why does my computer automatically turn on and off after a period of time when this feature is installed?Īs mentioned in step 1, this feature works based on using the timer clock in your computer. Therefore, you can use Sleep / Hibernate mode for your computer with the remote desktop software Ultraviewer to save more electricity instead of keeping your computer crashing for many hours.Ģ. If there is no signal, the computer will return to Sleep mode: Sleep or Hibernate.
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